Monday, October 29, 2007

So far, it's good

I've been on the job for about a month now. Things can get pretty busy around here, and because of it, I had to find a good pace I could work at. Not only do I do web design, I do design-related support over the phone. Sometimes it's not design, but more software/account/internet-related.

One lady thought something was wrong with her web site no updating when it was really her browser loading a previously saved version of her site. She told me that telling her these things is what we get paid for...No, it's not, but it doesn't take much time to tell someone to ctrl+F5 when trying to reload their website in a browser. It is not my job to tell someone how to use the internet.

I have a rant, but I want to save it for when I can better word it (as if, lol). It will be called "The Do's/Don'ts at Network Solutions". Even though the most important stuff is described at Network Solutions already, some people either skim through it or have more questions about specifics that aren't explained on the site. As I am new here at Network Solutions I don't know much, so I'll be updating that Do/Don't list as time goes on.

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